Within the Contiguous US (excludes Alaska, Hawaii, Puerto Rico and other US territories)
Shipping is free for all orders $300 and up. For orders below $300, shipping is a flat rate of $8.
Orders $300+ will require signature delivery, no exceptions. We are not responsible for any of the associated costs if you do not sign for or pick up your item within the required time window. If the items are returned to us for any reason, you will be responsible for all fees and costs incurred. These will be deducted from any requested refunds.
Non-contiguous States and Territories (Alaska, Hawaii, Puerto Rico, and other US territories)
Shipping is a flat rate of $20. See above for signature delivery requirements.
We currently do not offer international shipping and only ship within the US. If you are interested in purchasing overseas, we have had customers successfully use freight forwarding services in the past. Please send us an email at hello@shopniku.co and give us a heads up before purchasing if you plan to use a freight forwarding service so our systems do not flag the address as suspicious. You will be responsible for all customs / duties / applicable fees, which is to be arranged with the freight forwarding company.
All items are typically shipped within 1-3 business days from when your order is placed (excluding weekends, holidays, or periods where the shop is closed). Once your order is on its way you will receive an email confirmation with a tracking number.
If you need your order sooner, please reach out to us and we will do our best to accommodate your needs.
Please ensure that all addresses provided are accurate and complete. We are not responsible for any packages that end up returned or undelivered due to inaccurate addresses, and we are unable to offer refunds on those orders.
If you believe you have entered an address inaccurately, please notify us as soon as possible. If your package has already been shipped out, please understand that we are not able to change the address at that point.
Níku is not responsible for any lost, damaged, or stolen mail. If you have not received your package for any of these reasons, please contact the respective shipping courier directly; they will be able to assist you accordingly.
We reserve the right to cancel any orders with high risk or historically fraudulent shipping addresses. To prevent fraud, we keep video records of ourselves packaging / dropping off each order.